SERVICES

Business Transformation

  • Foundations

    • Mission, vision & burning imperative

    • Voice of customer

    • Business plan

    • Charter

    • Objectives & guardrails

    • Executive sponsor

    • Tools, risks & competencies assessment

  • Lean Six Sigma

    • Workshops & Training

    • Coaching & mentoring

    • Customer value streams

    • Process mapping & redesign (current state/future state)

    • Kaizen "blitz" events for rapid implementation of ideas

    • Green belt & black belt projects

    • Implementation plan with timeline & success measures
    • Governance & dashboards
  • Change Management

    • Stakeholder heat map (impact/influence)

    • Communication plan for each group of stakeholders

    • FAQ's and scripts in order to stay on message

    • Change Management workshops

    • Feedback loop to assess and adjust as needed