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SERVICES
Business Transformation
Foundations
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Mission, vision & burning imperative
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Voice of customer
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Business plan
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Charter
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Objectives & guardrails
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Executive sponsor
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Tools, risks & competencies assessment
Lean Six Sigma
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Workshops & Training
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Coaching & mentoring
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Customer value streams
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Process mapping & redesign (current state/future state)
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Kaizen "blitz" events for rapid implementation of ideas
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Green belt & black belt projects
- Implementation plan with timeline & success measures
- Governance & dashboards
Change Management
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Stakeholder heat map (impact/influence)
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Communication plan for each group of stakeholders
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FAQ's and scripts in order to stay on message
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Change Management workshops
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Feedback loop to assess and adjust as needed
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