CASE STUDIES

"Greg was vital in professionalizing our customer service team to be more consistent and focused on client experience.  He also introduced innovative tools that allowed us to greatly improve productivity and utilization."

                  Business Head of a SaaS firm

"Greg pioneered efforts to deliver improved performance and lower costs across multiple functions in our large retail business. Greg educated senior leaders and gained buy-in to changing how - and by whom - key operations were performed. By delivering benefits early, Greg generated demand for GBS engagement throughout the business. His leadership was vital to the success of our transformation."                                                                                                     CAO & CIO of a retail & e-commerce firm 

 

"Your training, development and engagement initiatives significantly improved employee retention, which greatly helped productivity and quality. It also enhanced customer focus and outcomes.”

                                                                                                            President & Country Head, India IT

 

"Lipper Solutions helped us with our business plan, investor pitch deck and financial model, providing clarity, insight and fresh ideas as we worked through how to launch our new business."

                                                                                 Founder & CEO of a tech-enabled corporate events

 

 

 

 

 

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Image by chuttersnap

Global

Business

Services

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EmployEE &

Team 

Productivity

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Analyst

group

restructure

Six sigma - set of techniques and tools

Lean

Six Sigma

Project

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Customer

Success

Reinvention

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Employee

Engagement &

Retention