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SECTORS
Client Success
Customer Service
Best Practices
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Improve service levels & customer experience
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Assess competencies
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Customer service training
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Change management: Prepare the organization for the impact of change
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Governance & dashboards
Client Segmentation
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Client profitability and value analysis
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Client segmentation model
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Align different service offerings & pricing packages with different client segments
Technology Enablers
​Optimized technology solutions
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Salesforce & other CRM tools
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Contract Lifecycle Mgmt (CLM)
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Configure Price Quote (CPQ)
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CX Products (NPS, CSAT, etc.)
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Data analytics
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