SECTORS

Financial Services

  • Organizational Restructuring

    • Identify most scalable and low-cost structure, taking into account Voice of Customer, quality and talent factors 

    • Spans of control, layers, handoffs

  • Process

    Reengineering

    • Lean Six Sigma deployment

    • Customer value streams

    • Process mapping & redesign (current state/future state)

    • Kaizen "blitz" events for rapid implementation of ideas

    • Reduce waste, remove bottlenecks

    • Communication & training

    • Governance & dashboards

    • Change Management

  • Global Productivity

    • Proprietary productivity & staffing model identifies high & low producers, and highly inefficient sub-processes

    • Customized app coming soon!