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SERVICES
Global Teams
Going Global: Build vs. Buy
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Decision matrix and ROI analysis of different global models (offshoring, nearshoring, captives, vendors, CoE's and hybrid models)
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ITO, BPO, KPO
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Location selection
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Vendor selection
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Build plan
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RFPs, SLAs, contracts
Transitioning Work
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Due diligence
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ROI analysis by workstream
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Cost & quality leakage prevention
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Detailed transition plan and timeline
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Hiring & training
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Quality assurance
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Change management
Governance
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Stakholder matrix
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Documented governance & accountability structure (RACI, RAID models)
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Feedback loops
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Optimize productivity & quality
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Ensure collaboration & communication across sites
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Reporting dashboards
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