SECTORS

SHARED SERVICES

  • Organizational Restructuring

    • Prioritize functions best suited to be moved into a shared service structure taking into account Voice of Customer, quality and talent factors 

    • Determine optimal insource & outsource mix and optimal global site strategy

    • Change management: Prepare the organization for the impact of change

    • Governance & dashboards

  • Process

    Reengineering

    • Lean Six Sigma deployment

    • Customer value streams

    • Process mapping & redesign (current state/future state)

    • Kaizen "blitz" events for rapid implementation of ideas

    • Reduce waste, remove bottlenecks

    • Communication & training

    • Change Management

    • Governance & dashboards

  • Global Productivity

    • Proprietary productivity & staffing model identifies high & low producers, and highly inefficient sub-processes

    • Customized app coming soon!