Governance Plan

• Stakeholder analysis

• Decision-making, communication & accountability structure (RACI, RAID, etc.)

• Meeting & reporting cadence

Key Performance Indicators (KPI's)

• KPI's for each category: Quality, Customer, Financial, Employee, Technology, Risk

• Baseline, upper & lower control limit, target, forecast

Dashboards

• KPI's

• Initiative tracker

• Watch areas & risks

• Accomplishments

• Modify as needed for different stakeholders