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SECTORS

Procurement

Strategic Sourcing

  • Improve service levels & customer experience

  • Assess competencies

  • Customer service training

  • Change management: Prepare the organization for the impact of change

  • Governance & dashboards

Vendor Management

  • Lean Six Sigma deployment

  • Customer value streams, including sales targets, retention

  • Process mapping & redesign (current state/future state)

  • Kaizen "blitz" events for rapid implementation of ideas

  • Reduce waste, remove bottlenecks

  • Governance & dashboards

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Procure-to-

Pay

​Optimized technology solutions

  • Salesforce & other CRM tools

  • Contract Lifecycle Mgmt (CLM)

  • Configure Price Quote (CPQ)

  • CX Products (NPS, CSAT, etc.)

  • Data analytics

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