SERVICES

Improving Productivity

  • Measure Productivity

    • Proprietary system captures labor productivity, even in highly complex services

    • Flexible model adjusts for variation in standard throuput

    • Incorporates projects, meetings, training & time off

    • View by employee & team

    • Compare across different functions & global locations

    • Layer in quality view

  • Improve Productivity

    • Data analytics provide trend analysis & recommendations

    • Discover broken processes that impair productivity

    • Spot one-off time-saving solutions and replicate them

    • Control for differences in labor hours, HR policies, overtime

  • Responsive Web Application

    • Smartworks app makes inputting data quick and easy

    • Real-time reporting dashboard

    • Pinpoints excess & insufficient capacity

    • Converts to unit cost for comparison of productivity-weighted labor costs across global sites